Just Sit Back And Enjoy The Incense Backflow Waterfall!
Our awesome Aromatherapy Incense Waterfall backflow can help you relax your mind every time you find yourself overwhelmed. We are passionate about helping people live a stress-free life and our Incense Burner can help bring a peaceful state-of-mind through creating a calming environment.
Just light a Backflow Incense Cone and watch as it slowly emulates the smoke trail of a waterfall that flows down the mountainside. Enjoy pleasantly Scented Flavors such as sandalwood, rose, lily, lavender, lemon, green tea, ocean, jasmine, cherry, and many more.
10 Benefits of Burning Incense:
- Reduce Stress and Anxiety
- Improve Mood
- Meditation
- Improve Mental Performance
- Enhance Concentration
- Increase Inner consciousness
- Mindfulness
- Aid to Sleep
- Antibacterial
- New Experience
- 10 UPGRADED CONES & GIFT BOX INCLUDED: Our incense holder arrived with 10 free upgraded cones with a better smell. No need to purchase extra incense cones. Our incense burner is a perfect gift for family or friends, especially on Birthdays, Christmas, New Year, and so on.
- WATERFALL SMOKE: The cone incense burner is surrounded by reverse smoke, and the smoke steam down looks like a waterfall, which looks wonderful and mysterious, help to meditate, relax and relieve stress.
- 7 FRAGRANCES & LONG LASTING: Our incense cones come in 10pcs with 7 fragrances. Rose, Lavender, Sandalwood, Jasmine, Osmanthus, Apple, and Green Tea. Each lasts about 10 minutes. Various fragrance meets your different preferences.
- CERAMIC HANDICRAFT: The backflow incense burner is made of ceramic material, of high beauty and elegance. Handmade and unique. Easy to use, easy to carry. Please be careful to handle it carefully.
- VARIOUS APPLICATION: Widely used in the living room, bedroom, study, office, meditation room, yoga room, hotel, etc, creating a pleasant atmosphere. It also works as a home decoration even without burning incense.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.