In ancient times, people will often burn deodorant in the wood. Therefore, before the ancients always incense burning furnace, read or play art, cleaning their thought, make them focus.
Incense Burners
Our awesome aromatherapy Incense Waterfall can help you relax your mind every time you find yourself overwhelmed. We are passionate about helping people live a stress-free life and our Incense Burner can help bring a peaceful state-of-mind through creating a calming environment.
Just light an incense waterfall cone and watch as it slowly emulates the smoke trail of a waterfall that flows down the mountainside. Enjoy pleasantly scented flavors such as sandalwood, rose, lily, lavender, lemon, green tea, ocean, jasmine, cherry and many more.
10 Benefits of Burning Incense:
- Reduce Stress and Anxiety
- Improve Mood
- Meditation
- Improve Mental Performance
- Enhance Concentration
- Increase Inner consciousness
- Mindfulness
- Aid to Sleep
- Antibacterial
- New Experience
- 10 UPGRADED CONES & GIFT BOX INCLUDED: Our incense holder arrived with 10 free upgraded cones with a better smell. No need to purchase extra incense cones. Our incense burner is a perfect gift for family or friends, especially on Birthdays, Christmas, New Year and so on.
- WATERFALL SMOKE: The cone incense burner is surrounded by reverse smoke, and the smoke steam down looks like a waterfall, which looks wonderful and mysterious, help to meditate, relax and relieve stress.
- 7 FRAGRANCES & LONG LASTING: Our incense cones come in 10pcs with 7 fragrances. Rose, Lavender, Sandalwood, Jasmine, Osmanthus, Apple and Green Tea. Each lasts about 10 minutes. Various fragrance meets your different preferences.
- CERAMIC HANDICRAFT: The backflow incense burner is made of ceramic material, of high beauty and elegance. Handmade and unique. Easy to use, easy to carry. Please be careful to handle it carefully.
- VARIOUS APPLICATION: Widely used in the living room, bedroom, study, office, meditation room, yoga room, hotel, etc, creating a pleasant atmosphere. It also works as a home decoration even without the burning incense.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- Novelty – Need to use Backflow incense cone, burning incense cone placed in the incense holders hole, there will be beautiful results
- Feature – Exquisite workmanship incense burner, can be a classical furnishings, with meditation and aid-sleeping effect.
- Mystery Backflow Incense Burner – The smoke steam down like a waterfall, the incense burner surrounded by smoke, a mysterious atmosphere.
- The smoke dragon cone burner makes does not rise into the air. It in fact drops downwards. Pls, note that only use Backflow Incense Cones on Incense Burner can backflow effect make.
- Package Include – One Dragon Incense burner. If there have any problems with our backflow incense holder or lack of free backflow cones, just kindly email and inform us immediately, we would give you one big surprise!
A long history of use:
Incense is a substance that’s burned to produce a fragrant scent. In fact, the word “incense” is derived from the Latin word for “to burn.”
Incense has been around since ancient times — it was used in religious rituals in ancient Egypt, Babylon, and Greece. Over the centuries and into the present day, people throughout the world have used incense for a variety of reasons, including:
- Reduce Stress and Anxiety
- Counteract disagreeable odors
- Meditation
- Improve Mood
- Repel demons or evil spirits
- Improve Mental Performance
- Enhance Concentration
- Various religious practice
- Mindfulness
- Aid to Sleep
- Antibacterial
- New Experience
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Material: Ceramic
Type: Incense Burner
Use: Smell Removing/Dehumidification
Production: Aromatherapy Plate
Size: 9.5*9.5*17
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Description
This is a great piece of valuable collection, a valuable personal alter or a very good present. the handwork is very fine with incredible detailing. Application of space: tea room, temple, living room, bedroom, office, yoga and so on. Features: fresh air, good sleeping, calm emotions, relieve anxiety, relieve fatigue, and so on. We will send you 50 cone incense for free, so you experience the fun of incense.
How To Use:
1-After the backflow cones burned, it will leave yellow liquid and ash. Wash it with water, naturally dry would be great
2-After the backflow cones burned, the incense cone is still in a high temperature state. Do not immediately touch the just-burned incense cone.
+10 Free Cones
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Shaman's Energy Canal Backflow Burner
+10 Free Incense Cones
Material: Ceramic
Cosmetic Feature: Assuaging and Calming
Type: Incense Burner
Application Area: Living Room
Classification: Incense Base
Use: Smell Removing/Dehumidification
Production: Aromatherapy Plate
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Planet: Saturn
Material: ceramic
Cosmetic Feature: Assuaging and Calming
Type: Incense Burner
Plug Type: USB
Application Area: Living Room
Classification: Incense Base
Use: Smell Removing/Dehumidification
Production: Candle Aromatherapy Furnace
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduce anxiety, improves mood and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Includes 20X free incense cones (assorted aromas) - The use of our cone incense with our incense waterfall ornament makes the smoke cascade backflow, creating a mysterious and therapeutic waterfall smoke effect. Our incense cones come in 20 pcs with different fragrant aromas made of natural ingredients to make your experience peaceful & therapeutic. The incense cones burn for approximately 10-15min ⏱.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- 100% Organic & Real Scent - Our Vanilla Backflow Incense Cones are made with Organic Sandalwood & Cedar as its core, further mixed with REAL All-Natural Vanilla Resins & Essential Oils. Combined together, we've created a unique Aroma, with a mystic down flowing river fog effect lasting 8-10 minutes and the scent will continue to linger around!
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
Features
- Completely handcrafted from ceramic
- Ideal to be placed at any living or working spaces
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduce anxiety, improves mood and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Includes 20X free incense cones (assorted aromas) - The use of our cone incense with our incense waterfall ornament makes the smoke cascade backflow, creating a mysterious and therapeutic waterfall smoke effect. Our incense cones come in 20 pcs with different fragrant aromas made of natural ingredients to make your experience peaceful & therapeutic. The incense cones burn for approximately 10-15min ⏱.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- 100% Organic & Real Scent - Our Vanilla Backflow Incense Cones are made with Organic Sandalwood & Cedar as its core, further mixed with REAL All-Natural Vanilla Resins & Essential Oils. Combined together, we've created a unique Aroma, with a mystic down flowing river fog effect lasting 8-10 minutes and the scent will continue to linger around!
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
Features
- Completely handcrafted from ceramic
- Ideal to be placed at any living or working spaces
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduce anxiety, improves mood and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Includes 20X free incense cones (assorted aromas) - The use of our cone incense with our incense waterfall ornament makes the smoke cascade backflow, creating a mysterious and therapeutic waterfall smoke effect. Our incense cones come in 20 pcs with different fragrant aromas made of natural ingredients to make your experience peaceful & therapeutic. The incense cones burn for approximately 10-15min ⏱.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- 100% Organic & Real Scent - Our Vanilla Backflow Incense Cones are made with Organic Sandalwood & Cedar as its core, further mixed with REAL All-Natural Vanilla Resins & Essential Oils. Combined together, we've created a unique Aroma, with a mystic down flowing river fog effect lasting 8-10 minutes and the scent will continue to linger around!
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
Features
- Completely handcrafted from ceramic
- Ideal to be placed at any living or working spaces
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Infuse your air with the vitality of nature and enhance your well being with handcrafted The Blue Candle Aromatic Waterfall. Smoky waterfall diffuse aroma that can dissipate negative energy, purifies the air and gives you relief from daily stress.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduces anxiety, improves mood and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Includes 20X free incense cones (assorted aromas) - The use of our cone incense with our incense waterfall ornament makes the smoke cascade backflow, creating a mysterious and therapeutic waterfall smoke effect. Our incense cones come in 20 pcs with different fragrant aromas made of natural ingredients to make your experience peaceful & therapeutic. The incense cones burn for approximately 10-15min ⏱.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- 100% Organic & Real Scent - Our Vanilla Backflow Incense Cones are made with Organic Sandalwood & Cedar as its core, further mixed with REAL All-Natural Vanilla Resins & Essential Oils. Combined together, we've created a unique Aroma, with a mystic down flowing river fog effect lasting 8-10 minutes and the scent will continue to linger around!
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
Features
- Completely handcrafted from ceramic
- Ideal to be placed at any living or working spaces
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Japanese Smoke Waterfall Incense Burner
These unique enchanting incense burners, are handmade from high quality stone powder and resin and features a beautiful and magical waterfall.
They use a special type of incense, which creates a backflow effect and when lit in the burner, the aroma and smoke mist will slide down the burner in effect that looks like waterfall and mist.
Infuse your air with the vitality of nature and enhance your well being with handcrafted Japanese Smoke Waterfall. Smoky waterfall incense diffuse aroma that can dissipate negative energy, purifies the air and gives you relief from daily stress.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduces anxiety, improves mood and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- 100% Organic & Real Scent - Our Vanilla Backflow Incense Cones are made with Organic Sandalwood & Cedar as its core, further mixed with REAL All-Natural Vanilla Resins & Essential Oils. Combined together, we've created a unique Aroma, with a mystic down flowing river fog effect lasting 8-10 minutes and the scent will continue to linger around!
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
- Package Content: 1 Backflow Incense Burner
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
FREE US Shipping
Features: -Exquisite workmanship, can be a classical furnishings, with meditation and aid-sleeping effect as a refined interest or for your special hospitality.
Package Included:
1 Incense Backflow Burner + LED Skull
20Pcs Free Backflow Incense Cones
Material: Ceramic
Efficacy: Fresh Air, Calm The Nerves, Help Focus, Decoration, Etc.
Applications: Home, Office, Hotel, Tea House, Yoga Studio, Meditation, Buddhist Temple, Living Room, Etc.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
meditating monk waterfall incense burner
A symbol of peace & acknowledgment, monks are instantly recognizable around the world. All cultures, races, or religions recognize that the picture of a monk is one of tranquility & equanimity.
Handmade monk waterfall incense burner accompanied by the cascading effects of smoke billowing down the scene of a flowing stream instantly invokes a feeling of well-being.
A great piece for your home indoor tea house decoration can also be a great gift.
Simply Watch How the Mesmerizing Smoke Gently Cascades Down and Smell How the Comforting Aroma Slowly Fills your Home 🌿
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a meditation Zen, peaceful, and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduces anxiety, improves mood, and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Includes 20X free incense cones (assorted aromas) - The use of our cone incense with our incense waterfall ornament makes the smoke cascade backflow, creating a mysterious and therapeutic waterfall smoke effect. Our incense cones come in 20 pcs with different fragrant aromas made of natural ingredients to make your experience peaceful & therapeutic. The incense cones burn for approximately 7-10 min⏱.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- 100% Organic & Real Scent - Our Sandalwood Backflow Incense Cones are made with Organic Sandalwood & Cedar as its core, further mixed with REAL All-Natural Vanilla Resins & Essential Oils. Combined, we've created a unique Aroma, with a mystic down flowing river fog effect lasting 7-10 minutes and the scent will continue to linger around!
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Premium Backflow Incense with magnificent aroma. The burner create an exotic aroma that can heal the mind and spirit. Can be used to mediate, while reading, or to create a pleasant smell and positive energy.
- 【CERAMIC MATERIAL】: The backflow incense burner is made of ceramic material, handmade and noble. SUITABLE SIZE: 15 x 15 x 23cm/5.9 x 5.9 x 9.1 inch (L x W x H) | Suitable for home, office, teahouse, meditation, yoga etc.
- 【AT HOME】: Lit a incense , warm and comfortable. A good smell of incense before the guests visit, is not only a courtesy, respect for the guests , but also reflects the host elegant taste.
- 【IN OFFICE】: Lit a incense, clean air, refreshing, maintaining a pleasant body and mind, improving work efficiency. READING TIME: Lit a incense, while reading a book, while tea, can completely relax, improve quality of life.
- 【EXTRA 10pcs INCENSE】: This backflow incense burner is sold with delicate package and 10PCs backflow incense, which is a perfect and ideal gift for family, friends, colleagues, etc. If you do not receive 10PCs backflow incense cones, please contact us and we will send it to you immediately.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Made of ceramic material, Acrylic hood. Zen Garden Back-Flow Incense Burner has been carefully handcrafted of beautiful, glazed ceramic.
A properly lit aroma backflow incense cone emits a pleasant scent in a room. The captivating scent can drift you to sleep faster and also uplift your moods. In addition to the charming fragrance, it also completes the decoration of your meditation or bedroom.
Products Detail:
Weight:1300 gramSize:160.00X220.00X50.00 mm
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduce anxiety, improves mood and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- 100% Organic & Real Scent - Our Vanilla Backflow Incense Cones are made with Organic Sandalwood & Cedar as its core, further mixed with REAL All-Natural Vanilla Resins & Essential Oils. Combined together, we've created a unique Aroma, with a mystic down flowing river fog effect lasting 8-10 minutes and the scent will continue to linger around!
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
-
Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
-
Weight: 500 gram
-
Size: 165 × 115 × 70 mm
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Buddha’s Pond Fish Infuse your air with the vitality of nature and enhance your well being with handcrafted The Peaceful Little Buddha Aromatic Waterfall. Bonsai Buddha Pond Fish Waterfall diffuse aroma that can dissipate negative energy, purifies the air and gives you relief from daily stress.
Infuse your air with the vitality of nature and enhance your well being with handcrafted The Blue Candle Aromatic Waterfall. Smoky waterfall diffuse aroma that can dissipate negative energy, purifies the air and gives you relief from daily stress.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduce anxiety, improves mood and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- 100% Organic & Real Scent - Our Vanilla Backflow Incense Cones are made with Organic Sandalwood & Cedar as its core, further mixed with REAL All-Natural Vanilla Resins & Essential Oils. Combined together, we've created a unique Aroma, with a mystic down flowing river fog effect lasting 8-10 minutes and the scent will continue to linger around!
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
This unique enchanting incense burner, is handmade from high quality stone power and resin and features a beautiful and magical waterfall.
It uses a special type of incense (included), which creates a back flow effect and when lit in the burner, the aroma and smoke mist will slide down the burner in effect that looks like waterfall and mist.
Infuse your air with the vitality of nature and enhance your well being with handcrafted Resin Mountain Incense Burner. Smoky waterfall diffuse aroma that can dissipate negative energy, purifies the air and gives you relief from daily stress.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduce anxiety, improves mood and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- Package Content: 1 Backflow Incense Burner
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
This unique enchanting incense burner is handmade from high quality stone powder and resin and features a beautiful and magical waterfall.
It uses a special type of incense (included), which creates a backflow effect and when lit in the burner, the aroma and smoke mist will slide down the burner in effect that looks like waterfall and mist.
Infuse your air with the vitality of nature and enhance your well being with handcrafted The Blue Candle Aromatic Waterfall. Smoky waterfall diffuse aroma that can dissipate negative energy, purifies the air, and gives you relief from daily stress.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful, and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduces anxiety, improves mood, and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- Includes 20X free incense cones (assorted aromas) - The use of our cone incense with our incense waterfall ornament makes the smoke cascade backflow, creating a mysterious and therapeutic waterfall smoke effect. Our incense cones come in 20 pcs with different fragrant aromas made of natural ingredients to make your experience peaceful & therapeutic. The incense cones burn for approximately 10-15min ⏱
- 100% Organic & Real Scent - Our Vanilla Backflow Incense Cones are made with Organic Sandalwood & Cedar as its core, further mixed with REAL All-Natural Vanilla Resins & Essential Oils. Combined together, we've created a unique Aroma, with a mystic down flowing river fog effect lasting 8-10 minutes and the scent will continue to linger around!
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduces anxiety, improves mood and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Includes 20X free incense cones (assorted aromas) - The use of our cone incense with our incense waterfall ornament makes the smoke cascade backflow, creating a mysterious and therapeutic waterfall smoke effect. Our incense cones come in 20 pcs with different fragrant aromas made of natural ingredients to make your experience peaceful & therapeutic. The incense cones burn for approximately 10-15min ⏱
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Infuse your air with the vitality of nature and enhance your well being with handcrafted The Blue Candle Aromatic Waterfall. Smoky waterfall diffuse aroma that can dissipate negative energy, purifies the air and gives you relief from daily stress.
- Features - Our ceramic backflow incense burner is an elegantly designed and beautifully crafted collection that offers you a Zen, peaceful and relaxing aromatherapy experience. You can light our reverse incense burner at your Home, Office, Living Room, Tea House, Yoga session, Meditation, Temple, etc.
- Benefits - Lighting up the backflow incense cones helps with relaxation, reduce anxiety, improves mood and uplifts the spirit. It also helps to maintain a pleasant body and mind, improving work efficiency.
- Includes 20X free incense cones (assorted aromas) - The use of our cone incense with our incense waterfall ornament makes the smoke cascade backflow, creating a mysterious and therapeutic waterfall smoke effect. Our incense cones come in 20 pcs with different fragrant aromas made of natural ingredients to make your experience peaceful & therapeutic. The incense cones burn for approximately 10-15min⏱.
- Exquisite Craftsmanship - Handmade Smoke Fountain Cone Incense Burner Stand is best suited for use with backflow incense cones & incense sticks, in your Living room, Kitchen, Bedroom, Spa & Office. In a space without a direct wind blowing.
- 100% Organic & Real Scent - Our Vanilla Backflow Incense Cones are made with Organic Sandalwood & Cedar as its core, further mixed with REAL All-Natural Vanilla Resins & Essential Oils. Combined together, we've created a unique Aroma, with a mystic down flowing river fog effect lasting 8-10 minutes and the scent will continue to linger around!
- Aromatherapy - Burning Vanilla Incense purifies the air & stimulates good luck. It helps in achieving an enhanced alpha state during Meditation. While the mesmerizing fountain effect will relax your body & calm the mind, which is great for all kinds of Yoga practices.
- Luxurious and Unique Gift - Express your love and thoughtfulness with this exquisite mystic blue backflow incense holder at any occasion to your family, friends, and loved ones. It's also a great decoration piece for your home.
Features
- Completely handcrafted from ceramic
- Ideal to be placed at any living or working spaces
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment
The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at reliefteamofficial@gmail.com.
Cancellations & Refunds
All orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reliefteamofficial@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reliefteamofficial@gmail.com and send your item to: 10611 Butterfield rd, Los Angeles CA 90064, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 10611 Butterfield rd, Los Angeles CA 90064, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
